This Privacy Policy governs the manner in which the Karkhana App collects, uses, maintains, and discloses information collected from users (each, a "User") of the app. This privacy policy applies to the Karkhana App and all products and services offered by Ingrails Pvt. Ltd. in relation to the Karkhana Veda Collaboration Project.
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our app, register an account, and in connection with other activities, services, features, or resources we make available on our app. Users may, however, visit certain parts of our App anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain App-related activities that require such information.
Information provided directly by you during account creation:
For School Accounts: School Name, PAN No, Email (compulsory), Phone Number, Province, City, Address, ZIP, Latitude, Longitude, Logo, Username, and Password.
For Karkhana Staff Accounts: Name, Email (compulsory), Access Levels, Date of Birth (AD), Phone Number, Image, Username, and Password.
For Teacher Accounts: Associated School, Teacher Affiliation, Full Name, Email (compulsory), Date of Birth (AD), Phone Number, Address, Image, Username, and Password.
Information provided directly by you during app usage:
User Content: Text, files, and links uploaded for Lesson Plans (CAT, Additional Resource, Assessment categories).
Feedback: Responses to survey forms with predefined questions.
Discussion Forum Content: Text contributions made by both Karkhana Staff and Teachers in discussion threads.
Class Moments: Images uploaded by Teachers.
Lesson Plan Schedules: Dates and times added by Teachers to assigned lesson plans.
Completion Documents: Files and text content submitted by Teachers upon marking lesson plans or observations as complete.
Observation Requests: Details of requests made by Karkhana Staff or Teachers, including selected teachers and dates.
Training Responses: Acceptance or decline of training invitations.
Suggestions: Type, title, and description of suggestions submitted by Schools and Teachers.
Communications: Messages, remarks, and records exchanged between Users (Karkhana, Schools, Teachers) and for notifications.
We may collect non-personal identification information about Users whenever they interact with our App. Non-personal identification information may include the browser name, the type of computer and technical information about Users' means of connection to our App, such as the operating system and the Internet service providers utilized, and other similar information.
Our App may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the App may not function properly.
Ingrails may collect and use Users' personal and non-personal information for the following purposes:
To provide and maintain the Karkhana App: To help you efficiently access your information after you sign in, remember information so you will not have to re-enter it during your visit or the next time you visit the Service.
To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our App, and to provide relevant dashboards and reports.
To improve our App: We may use feedback you provide to improve our products and services.
For User Management: To create, manage, and authenticate user accounts (Karkhana Super User, Schools, Teachers), assign roles and permissions.
For Lesson Plan Management: To facilitate the creation, assignment, scheduling, completion tracking, and verification of lesson plans.
For Observations: To manage observation requests, track statuses, and store completion documents.
For Training and Events: To organize online/offline training and events, manage invitations, track attendance, and generate participation reports.
For Communication and Feedback: To send notifications, maintain logs of remarks and feedback, and enable responses to suggestions.
For Reporting and Analytics: To generate performance reports and insights (e.g., lesson plan completion, training attendance, observation data), and provide real-time progress tracking through dashboards for Karkhana Super Users, Schools, and Teachers.
To develop and test new products and features.
To monitor metrics such as total number of visitors, traffic, and demographic patterns.
To send periodic emails: We may use the email address to respond to inquiries, questions, and/or other requests. If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our App.
Sensitive and private data exchange between the App and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
Parties with whom we may share information:
We may share User Content and your information (including but not limited to, information from cookies, log files, device identifiers, location data, and usage data) with businesses that are legally part of the same group of companies that Ingrails is part of, or that become part of that group ("Affiliates"). Affiliates may use this information to help provide, understand, and improve the Service (including by providing analytics) and Affiliates' own services (including by providing you with better and more relevant experiences).
We also may share your information as well as information from tools like cookies, log files, and device identifiers and location data, with third-party organizations that help us provide the Service to you ("Service Providers"). Our Service Providers will be given access to your information as is reasonably necessary to provide the Service under reasonable confidentiality terms.
We may also share certain information such as cookie data with third-party advertising partners. This information would allow third-party ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you.
Parties with whom you may choose to share your User Content within the Karkhana App:
Any information or content that you voluntarily disclose for posting to the Service, such as content in Discussion Forums, becomes available to other users within the scope of the Karkhana App's functionality (e.g., Karkhana Staff and Teachers participating in a discussion).
Data related to lesson plan completion, training attendance, and observation statuses may be visible to relevant user roles (e.g., Karkhana Super Users viewing school-wide and teacher-wise reports, Schools viewing teacher reports).
Your account information and profile/privacy settings:
You can update your account information at any time by logging in and changing your profile settings within the Karkhana App.
You can unsubscribe from email communications from us by clicking on the "unsubscribe link" provided in such communications. As noted above, you may not opt out of Service-related communications (e.g., account verification, changes/updates to features of the Service, technical and security notices).
How long we keep your User Content:
Following termination or deactivation of your account, Ingrails, its Affiliates, or its Service Providers may retain information (including your profile information) and User Content for a commercially reasonable time for backup, archival, and/or audit purposes.
Users may find advertising or other content on our App that link to the apps and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these apps and are not responsible for the practices employed by web apps linked to or from our App. In addition, these apps or services, including their content and links, may be constantly changing. These apps and services may have their own privacy policies and customer service policies. Browsing and interaction on any other web app, including web apps which have a link to our App, is subject to that web app's own terms and policies.
Protecting the privacy of the very young is especially important. For that reason, we never knowingly collect or maintain information at our App from those we actually know are under 12, and no part of our web app is structured to attract anyone under 12.
Ingrails has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our App and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
By using this App, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our App. Your continued use of the App following the posting of changes to this policy will be deemed your acceptance of those changes.
If you have any questions about this Privacy Policy, the practices of this app, or your dealings with this app, please contact us at:
Email: mail@ingrails.com Ingrails Pvt. Ltd.